Two engineers work on a CHP

Operations and Maintenance

Get the best from your energy investment with expert Operations and Maintenance (O&M) services.

Maximise energy savings and the longevity of your energy assets with our industry-leading service plans. Our aftercare goal is to maximise your return on investment, and deliver cost and carbon savings.

We deliver proactive and reactive maintenance services for Combined Heat and Power (CHP), Commercial Solar Panels and Commercial Heat Pumps - with a range of different service packages and contract lengths to suit your business needs. If you're not happy with your current service provider, we can even provide maintenance services for energy assets installed by other organisations. 

With 35+ years of aftercare experience, we have the scale, knowledge and expertise needed to ensure the lasting lifespan and effectiveness of your energy assets:

  • Always looking out for you - Our services are delivered by highly trained, qualified engineers, backed by state-of-the-art smart technologies, automated systems and advanced analytics.
  • Keeping you in control - For us, transparency and accountability is everything – keeping you in the know and helping you take greater control of the way your business uses and consumes energy.
  • There when you need us - Our service team is on the road, nationwide and at the end of the phone 365 days a year – enabling us to be highly responsive to your business demands.

Looking for a new O&M partner? 

If you're you looking to maximise your energy assets' performance across their lifetime, we can help. 

With over 35+ years of experience operating and maintaining integrated energy assets, we deliver unrivalled end-to-end O&M services. Tell us about your project by completing our simple form to get the conversation started.

Maintenance services for your energy assets
We are committed to helping you maximise the output of your solutions, helping you to protect your equipment post go-live.
CHP Icon
Combined Heat and Power
Maximise the performance of your CHP and ensure the best possible return on your investment. We offer comprehensive maintenance, routine maintenance and remote servicing packages to suit your organisation's needs.
Solar icon
Commercial Solar
Deliver on the commercial and environmental objectives of your solar system with O&M. We can help you to optimise performance, maximise efficiency, and ensure safety and compliance.
Heat Pumps icon
Heat Pumps
Expert after-care via remote monitoring and regular, periodic maintenance and inspections. Guarantee continuous, efficient and carbon free heating and cooling with our range of maintenance options.
500+
customers we support with O&M services worldwide
200+
field technicians supporting businesses in the UK & Ireland, Europe and North America
5
remote monitoring and energy management centres in our global network
365
days a year service team availability

Unrivalled aftercare services for your energy investments

Our 35+ years of O&M experience can keep your assets running at optimal performance.

Download our brochure to see how our preventative and ongoing Operations and Maintenance packages can maximise the effectiveness and lifespan of your energy solutions.

Cover of our O&M brochure

Frequently asked questions about Operations and Maintenance

Operations and Maintenance (O&M) refers to the ongoing servicing that’s required to ensure your energy assets continually perform at their best. They can cover Heat Pump maintenance; CHP maintenance; or Solar maintenance. It includes preventative maintenance, which are a schedule of planned inspections, adjustments and other activities that are designed to reduce the likelihood that unexpected failures will happen in the future. It also includes reactive maintenance, which involves fixing an issue after it has arisen.

O&M contracts are an agreement with an energy solutions partner like Centrica Business Solutions, where you engage with them to regularly service your energy assets. There are different levels of O&M contract available, depending on the energy assets you have, your site requirements, your preferred contract length, and your risk appetite. If you currently have an O&M contract that you’re not happy with, it’s possible to switch from another provider to Centrica Business Solutions, and we’ll make the transition as seamless and effortless as possible.

CHP maintenance and servicing are aftercare services that help to maximise the effectiveness and lifespan of your CHP. With regular servicing, you can maximise the savings you get from your CHP, and safeguard it’s safety.

CHP maintenance can include remote servicing - which involves your CHP being continually monitored by our Service Centre, who will be automatically alerted if anything goes wrong and can immediately take steps to resolve this. It also includes routine maintenance, which are the schedule of planned inspections that the CHP manufacturer recommends are undertaken to keep the installation operating in the correct way. Finally, it includes reactive maintenance to resolve issues or unexpected failures, aiming to reduce the impact this has on your business.

Speak to our O&M experts


Do you have an O&M project in mind? Contact our team of experts today to find out how you could maximise your assets' potential over their lifetime.

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