Woman in British Gas van

About Centrica plc

Centrica Business Solutions is part of Centrica plc – an energy services and solutions company that’s energising a greener, fairer future. We’re playing an important role at every step of the energy transition: when it comes to energy, we make it, store it, move it, sell it and mend it.

Our business is founded on a 200-year heritage of serving people. Alongside Centrica Business Solutions, our family of brands also includes British Gas, Bord Gáis Energy, Hive, PH Jones and Centrica Energy.

Through our trusted brands, we deliver innovative energy and services solutions to help solve customers’ needs, supported by around 7,000 engineers and technicians. We are committed to creating a cleaner and greener future. And we’re making big changes to help us get there. That means cutting customers emissions and our own to reach net zero. And because our people are the beating heart of our business, we will continue to champion inclusivity, develop future skills and invest in our local communities to create a better world for everyone.

What we do
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Infrastructure

We’re investing to build a low carbon, reliable energy system including power generating renewables, flexible peaking generation and energy storage through batteries.

We’ve committed to investing between £600m - £800m a year until 2028 in renewable generation, security of supply, and our customers.

Two people in an office looking at a computer screen
Trading and Optimisation

We help move energy from source to use. As more green renewable energy is created, we’ll play a key role in getting that energy to customers.

We have strong capabilities for buying and selling energy on the wholesale market – we already manage 15 gigawatts of power across UK and Europe –and we’re continuing to build out the flexibility required for the future energy system.

British Gas engineer on the doorstep of a home, with his van visible behind him.
Retail

We’re a leading supplier of gas and electricity to homes and businesses across the UK and Ireland. Through our British Gas and Bord Gáis brands, we deliver energy supply to over 10 million customers.

We remain relentlessly focused on providing a leading customer service and experience, helping them to save money and decarbonise through innovative offerings.

£26.5bn
revenue in 2023
10.3 million
residential and business customers
13GW
of capacity under management

Our People & Planet Plan

Supporting communities, our planet, and each other

Our People & Planet Plan outlines our commitment to creating a more inclusive team by 2030 and helping our customers reach net zero by 2050.

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